The WiFi Problem at Conferences

I had a meeting with my Podcamp Philly organizing team today, and we talked about the wifi problem we battle every year.  We tend to put Podcamps at Universities and colleges, in part because the facilities are perfect for an unconferences- a great mix of larger and smaller rooms, along with spaces designed for informal gathering and talking.

Yet many universities are particular about who they let on to their network, and getting even temporary passes for 250 plus “strangers” for a weekend tends to be a difficult process. Even in the years we’ve been able to get wifi access, there’s always been a problem about ensuring a robust connection, because so many people wanting to stream, upload and communicate in one small area tends to overload and slow down connection speeds.  There are several solutions we are looking at, including trying to find a sponsor willing to help us out with the constant issue.  But I still worry that no matter how well we do, the folks will still find a way to crash the system with volume alone.

Recently at the Web 2.0 Expo in New York, I found that wifi access on my laptop was pretty good, but because of the general iphone problem in NYC, any access through mobile was just not worth the trouble.  And it makes me think that even if big tech conferences run into this problem, will small unconferences be able to crack the wifi access issue?

And moreover, do we want to?

Unconferences by nature, provide much of their value by getting people together from different verticals and promoting conversation face to face.  If we spend too much time with virtual lifelines to those not in attendance, are we missing out on the most valuable part of the experience in the first place?  Do we need to spend more time mindful of where we are and with whom rather than trying to let everyone else know what we are doing?

For the forseeable future, we’ll continue to struggle to provide reliable wifi at conferences.  But personally, I’ve gone to another strategy all together.  I bring a pad and my pulse smart pen.  I can record whatever I need; I tend to stay more engaged in presentations than when I have twitter or other social media sites competing for my attention during a session, and if I need a back channel, I can still pray my iphone works.

I’m quite happy going “analog” this way- what about you?  Why is wifi critical at conferences?  What would you do if you didn’t have it?  Would it change whether you attended a conference or not?  How do you feel if the connection is unreliable?  Would it be better to have no connection at all rather than a poor one?

Inquiring minds would love to know!

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  • http://www.thenorth.com/apblog Andrew Pollack

    If you have to restrict access to hold attention, you're doing something else wrong — and you're fighting a loosing battle. Will you block cell reception and thus cellular broadband? How about blackberry and iphone connectivity? It's all or nothing.

  • http://www.jeffisageek.net jeffisageek

    yeah we have issues with wifi at events in kc. I actually recently purchased a mifi from sprint which gives me personal wifi so i use that for bogged down networks.

  • http://www.ldpodcast.com Whitney

    i think this is a great solution, but not one everyone uses :)

  • http://www.ldpodcast.com Whitney

    Well, yes and no. Presenters should be ble to hold the audience attention, that’s for sure. And I know we try to provide access, but it’s always a challenge and never seems robust enough. Is available but poor connectivity better than none at all? I guess that’s my question, really. How much does connectivity make or break an experience?

  • IdoNotes

    Is the idea to block the back channels and focus on the speaker more, or to stop the outside communication? I think finding ways to engage the audience and seasoned speakers that can watch the back channel also adds value and allows them to tailor to the comments being generated.

  • whitneyhoffman

    I Thonk the back channel becoming the front channel or main channel as it did at the Web 2.0 Expo isn't fair. But I think a back channel will always occur whether facilitated or not. As a conference organizer, I occasionally question whether the back channel adds or subtracts from the in the moment experience, and whether fighting the battles that go along with providing a robust channel is worth the headaches, which is largely why I posed the question in the first place- what say you??

  • http://codingrelic.geekhold.com DGentry

    The Cranky Product Manager ran an article about a new way to provide twitter access at technical conferences. It ran April 1, 2009: http://crankypm.com/2009/04/guest-post-cranky-e…

  • whitneyhoffman

    Thanks for that! Lord knows we have enough pigeons in Philly to make it work! :)

  • http://www.twitter.com/drewmgriffin drewmgriffin

    I'm not sure intentional blocking is the issue. Its groovy to have access, but is it necessary? I think it is not necessary to have the access. It may enhance the experience for some attendees, especially those that are heavy tech users and want to capture as much information possible and convert it to content via streams et al. I attended Podcamp Philly last year and purposely did not bring my MBP so I could capture more of what was being discussed and presented. I think capturing content via a Flip or Mic can be just as effective. I also think if WiFi were available to attendees that it should be left to their preference whether or not they have their attention focused on the presentation or in the notebooks. Some folks can multitask, others, not so much. Unfortunately, its not always an option for the organizers. My vote goes to the organizers for attempting to gain access, but if its not possible, so be it. Great Post Whitney

  • whitneyhoffman

    Thanks Drew! Wifi and net access always ends up being one of those complaint items (I had a great time except for the connectivity which was awful…) and it's so hard to get it perfect and not quirky. I thought I would at least discuss the situation openly, and try to get a feel for how vital it was for everyone. I know I don't count on it anymore when I attend events, so I'm not disappointed when it's poor. If it's available, it's like a happy accident. But as a planner, it comes down to trying to provide everything you can for the attendees, but also trying to figure out how much time and resources to invest, especially at a free or low cost event. Not always easy.

  • http://cellowireless.blogspot.com rorowe

    What if audio/video streams were provided for each room, available from the conference's site or wiki? (like EduCon, with archived versions available afterwards)
    People would be less likely to stream from their own accounts, so sharing would be less network intensive.
    I agree, Whitney, paper/pen or Evernote are my favorite “note-taker tools”, and I can always share later after I've reflected on the event.

  • whitneyhoffman

    I would just need more bodies and gear to make that a reality. Fortunately for Chris, he has students who will do this for free; I currently don't have the gear or bodies to accomplish this eight sessions wide at Pidcamp Philly at
    least :) . But it's a goal we could shoot for.

  • liushujuan