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What The Dog Saw-A Review

Posted by Whitney on Dec 4, 2009 in books, business, education
Complete Set Could be Yours!

Complete Set Could be Yours!

I just finished reading Malcolm Gladwell’s latest book, What The Dog Saw. Unlike The Tipping Point, Blink, or Outliers, which are basically “single” ideas expanded into book form, What The Dog Saw is a collection of Gladwell’s remarkable writing from The New Yorker. You can see this collection, in part, as ideas that elaborate or continue themes Gladwell talks about in previous books, and others that might fit into a future book as well.

Each of the pieces does a great job at what I think Malcolm does best- take a few stories, and deconstruct them, to underlying principals,as if each story were a puzzle piece to solving some larger mystery or problem you’ve thought about but never really found a solution to yourself. He is a fantastic story teller, and can make anything from ketchup to hair dye fascinating. (This link will take you to an audio excerpt from the book from the section on hair color).

But what I get most from Malcolm’s work is insight.

For example, I read about Ron Popeil in the early chapters, and the deconstruction of the infomercial pitch made me think about how those pieces are elemental to any sort of business- you need to have a product or service that can be the star, and you have to find a way to tell the Star’s story, make it intriguing, and then make sure you ask for the money, so everyone can share a piece of the Star’s story for themselves. If you take those pieces and then keep them in mind when you are, say, constructing a presentation, or your website, you start to look at it in a whole new light.

In later chapters, Malcolm talks about genius, and how we also make snap decisions- an idea that’s reminiscent of Blink. But it’s making me consider how we evaluate people, how people evaluate each of us, and what small things you can do to create better “impression management”. There are some people, and one of my children is this way, who are naturally charming and engaging. These are the people we love to be around- they seem to be extra alive and have that X factor that gains them attention whether they want it or not. As a parent, I see part of my job as developing the person behind the charisma, and trying to make sure my child has the smarts and experience to back up his charm. In the end, that first impression opens up doors and lets you have greater access to opportunity, but it’s the execution on that opportunity that will eventually determine whether or not you’re successful.

What The Dog Saw is one of those books I’ll keep coming back to, because there are stories in here, and puzzle pieces I’ll be combining and recombining for a while, to see what new picture shows up in the end. Thank you, Malcolm, for a new book that causes me to think and consider more than any other book I’ve read recently- there’s gold buried in these pages.

Contest!

Thanks to the great folks at Little Brown Publishing, I received a set of Malcolm Gladwell’s books (pictured above) and they would love to send one of my readers their own complete set as well!

(I’m glad to have it, since I regularly lend out these books to friends, and ironically, my golden doodle took a bite out of What The Dog Saw, but didn’t do too much damage – here’s proof:)

What the Dog Saw Becomes What The Dog tried to Eat

(What the Dog Saw became briefly What the Dog Tried to Eat, but fortunately not too much damage).

Please leave a comment here or on one of the other posts I’ve written since November 15, 2009 on what I’m learning while reading “What The Dog Saw” and we’ll place all the names in a hat and do a drawing- I’ll announce the winners here, and Little Brown will send you a complete set for your own, just in time for the Holidays.

Thanks for stopping by, and even if you don’t win, I highly recommend What The Dog Saw. The sections make it easy to pick up and put down- a great book to read every night before bed, for example. I came away from the book simply in awe of Malcolm Gladwell’s writing and ability to tell stories- sometimes shifting in between diverse and seemingly incongruous stories, to show us the analogies and similarities that bring what makes us tick to light, and I only hope to aspire to that kind of brilliance in my writing.

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The Difference Between Listening and Hearing

Posted by Whitney on Nov 7, 2009 in Uncategorized

I have been a big fan of Malcolm Gladwell’s work ever since reading The Tipping Point several years ago. About a week ago, I bought and started reading “What the Dog Saw and other adventures“, a book that’s largely a collection of his work in The New Yorker. It’s a book that you can basically approach episodically, story by story, but the further I get into it, the harder it’s becoming to put down.

Malcolm is a master story teller, plain and simple. He takes seemingly mundane topics like ketchup or hair dye and turns them into intriguing stories with history, intrigue and a bit of mystery to them. I feel like I’m talking to one of my smartest friends when I read his books, and walk away from each encounter feeling a little smarter and look at the world through slightly different lenses than before.

One of the points Gladwell makes in a story largely about Enron is the difference between a puzzle and a mystery. Puzzles, he says, depend on finding all the pieces to get to the bottom of the matter and arrive at a solution. Mysteries, however, often require more in-depth analysis and experience to put all the information together, including the insight to know what information is irrelevant and merely clouds the issue at hand.

This made me think about the large difference between listening and hearing- we can all access noise and information coming at us, but the real trick is taking this information and being able to hear the deeper messages, the heartbeat- find the thread that leads you to a greater understanding of the whole. For example, when someone tells you a story, you can take it on face value, or you can look at it as a clue that reveals a bit about how the person thinks, acts, and reacts in different situations. Each story we tell reveals a little bit more about how we perceive the world, and as we get older, our ability to use our collection of facts and stories to help people better understand us, and to help them better understand themselves increases.

Malcolm was one of the New Kings of NonFiction Ira Glass spoke to along with Susan Olean and Chuck Klosterman on a CD called An Evening with Ira Glass and the New Kings of NonFiction. (This is truly an amazing piece of audio, and well worth the $10 price.) I was struck by Malcolm’s discussion of how he works, how he would interview someone, and how you can see this in his work in What The Dog Saw. Malcolm takes the information he gathers and weaves it in to a narrative that contains a greater context, making every story bigger than the sum of its parts. That’s his particular genius- placing a context around disparate facts and constructing a case or point of view than makes you think.

Here’s a brief video of him on WNYC discussing plagiarism, and I think you’ll see a bit of what I mean here- Malcolm is not a surface thinker, but likes to place things into a larger framework of what’s really important:

When I read Gladwell’s stories, I’m endlessly inspired to listen a bit differently, to hear with a new set of ears, and to look carefully for those threads of deeper meaning that let me take the surface information, and work the clues and insights into something new. Like he says in the video above, musicians are very generous with identifying their influences and what inspires them, authors not always as much. I can say that what I take away from each of these stories as I read them are small insights that when applied to my projects, will hopefully make them shine a bit brighter, by understanding the interconnectedness of it all.

Contest and a Prize

After a recent recommendation by my friend, Chris Brogan, Miriam from Little Brown Publishing offered to send me a Malcolm Gladwell prize pack to give away on the site, and I could not be any more happy to do it. The prize is a set of Malcolm’s books- The Tipping Point, Blink, Outliers, and What the Dog Saw, a wonderful set of books I think everyone should own, in part, because I do already.

Between now and December 7th, 2009, leave a comment here, or link back to this post on Twitter or from your own site, and tell me one thing you’ve learned this past year that’s changed the way you think about something. Sharing ideas and insights is what Malcolm does best, and I think this is a great way to share with each other in this spirit. On December 7th, I’ll put all the names in a hat and draw a winner, and we’ll send you out this gift pack of great books, just in time for the holidays.

And I’ll keep you posted as I work my way through this great collection of essays about the ideas that are changing the way I think as well.

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