When Personalization Backfires

A year ago November, my Grandma died. I have sent her flowers around the holidays for years, using a couple of different internet websites.  As a result, I get email prompts to buy her flowers around her birthday and now around Christmas.  My options are to...

Merry Christmas and Happy Holidays

I wanted to take a moment here and say thank you for everyone who has come by my blog this year, who has taken the time to engage with me, and who has given me the gift of attention, which is one of the more rare commodities these days. It’s been a crazy year of...

The WiFi Problem at Conferences

I had a meeting with my Podcamp Philly organizing team today, and we talked about the wifi problem we battle every year.  We tend to put Podcamps at Universities and colleges, in part because the facilities are perfect for an unconferences- a great mix of larger and...

The Art of Buying and Selling in the Digital Age

I woke up this morning and wandered over to Chris Brogan’s blog and read all about his recent issues encountered when trying to buy a pair of Timberland Boots.  I think the comments and Chris’s point may have gotten a bot lost in the shuffle, so I thought...

Giving and Receiving

The Holiday season is gearing up, and the Season of Giving is upon us.  After spending a week that involved both putting on the Web2Open and getting tons of support from friends for that event and on my first half marathon, it started me thinking a lot about giving...