Comcast Service Problems

I’ve been with Comcast for almost 15 years at this point, from back in the day when we still had dial up service.  I’ve been through good time and bad times, and right now, we’re having another one of those bad times. About six years ago, Comcast...

Relationships and Trust Agents

Chris Brogan had a very interesting post on Trust Agents this morning.  It got me thinking about how  people become trustworthy in the internet age, when relationships may be many, but have weaker bonds than say, the friendships you make in your off-line life, through...

Bad Service is Intolerable

I have the Comcast triple play at home.  Cable, TV, Internet.  The service can be spotty from time to time.  The  service went out sporadically for several days at a time recently, without any prior notice or acknowledgement of the problem, except for dealing with my...