Come Fix My Problems!

I ran across a forum post today that essentially said: “I’m a _____(Insert name of profession here)____.  What are the apps I should download?” This is a natural question many people ask, but it’s a bad question.  Just like Bill Gates stating...

Solving Problems, Designing Solutions

I have been a big fan of IDEO for a long time.  IDEO is the famous design firm, well known for its design of innovative products, ranging from Apple’s mouse to the Swiffer and beyond.  In the new exhibit at the Smithsonian’s American History Museum on...

The Platform Problem

There are so many things in the geek/online world we call platforms.   Whether it’s WordPress, Second Life, Twitter, Facebook, or anything else, the point I think we’re trying to get across to non-techies is that each of these “programs” or...