Learned Helplessness

There’s nothing more frustrating than feeling powerless.  But what’s more tragic is when people actually have the tools at hand to change their situation, but feel trapped or unable to act.   Psychologists call this learned helplessness.  One of the best...

The Competition- What does it take to Switch Teams?

I’ve been over getting caught up on the always excellent posts by Seth Godin on his blog.  And as usual, one of the posts is leading to this one. Seth talked about how much Microsoft is spending to market its new search engine Bing, and that the fundemental...

Zones of Privacy

I went with my husband to the doctor today- and I was surprised that this office had a big flat screen tv turned up rather loudly.  The content certainly interfered with hearing anything going on with other patients in the office, but it also was loud enough to make...

Success is a vitamin, and a motivator

I have some close friends with books coming out shortly. My friend, Mitch Joel, has a new book out called “Six Pixels of Separation”,  about social media and how to get your business connected.  Mitch has a great marketing podcast of the same name, and is...

Solving Problems, Designing Solutions

I have been a big fan of IDEO for a long time.  IDEO is the famous design firm, well known for its design of innovative products, ranging from Apple’s mouse to the Swiffer and beyond.  In the new exhibit at the Smithsonian’s American History Museum on...