Listening as a Business Skill

Sometimes when I am talking to a client, I ask questions they make think are irrelevant to the topic at hand.  Part of the reason for these question is that for me, I use the information about how a client feels about a project as part of the overall design of what...

Interesting or Identifiable?

I’ve been reading Chuck Klosterman’s “Sex, Drugs and Cocoa Puffs- A Low Culture Manifesto”.  It’s basically a collection of essays-each one different, but each one (so far) displaying Chuck’s great sense of humor, connecting what...

What The Dog Saw-A Review

I just finished reading Malcolm Gladwell’s latest book, What The Dog Saw. Unlike The Tipping Point, Blink, or Outliers, which are basically “single” ideas expanded into book form, What The Dog Saw is a collection of Gladwell’s remarkable...

Always Learning

I had the distinct pleasure of organizing the Web2Open at this year’s Web 2.0 Expo in New York City. Over these past few days, I’ve met a new group of amazing people, with skills and passion in over-drive.  People who have brilliant ideas, projects and...