Do we really want to know the unvarnished truth?

There was an article in the LA Times today about a study underway where patients would get unlimited access to doctor’s notes in their files.  While I am normally a big fan of transparency, there are certain relationships where the information exchanged is...

Navigating Hurty Feelings

Online, it’s amazing how easy it can be to slight someone intentionally or unintentionally, but I think we’re all still getting used to how to navigate these hurt feelings. One of the kid’s books I enjoyed reading to my kids and gave us a piece of...

DEDO Presentation- E-Commerce Business Advice

I have the pleasure of speaking to the Delaware Economic Development Office’s e-commerce conference this month.  It’s always a great group, and I’m posting my slides and the PDF handout here for folks to download. Here are the Slides : Dedo december...

Middle School

My youngest child is in his last year of Middle School.  He’s on that bubble between childhood and adulthood, where the push-pull between independence and the security of Mom and Dad is most acute.  I’ve often felt my job is largely to provide a little...