E-Kindness- Making it easier to be Martha Stewart

A long time ago, I used to have a great selection of greeting cards- back in the day when cards didn’t cost $3 or more a piece.  I used to love to send cards and notes to friends- it was a great way to keep in touch and keep it personal.  I even have some...

What is Quality Health Care?

Disclosure- I am married to a practicing physician. As we enter the great debate of what is quality health care, I worry that most patients don’t know. From a patient’s perspective, we tend to look at the poshness of the office, how long we had to wait,...

Brain Waves Deux

Since the last Brain Dump went well (at least for me) I’m adding more here: -The most interesting and compelling projects come from the synergy between verticals. -Always consider the alternate POV – empathy goes a long way towards appreciating...

Stories of Fraud

A friend of mine works at a large bank.  She works in the fraud department, and as a result, she sees the best and worst of  people as they try to scrape by.  A few examples: – People playing their mortgage with credit card convenience checks.  BAD idea.  With...

Sharing What’s in My Mental Sketchpad

This post is as much for me as it might be for you, my patient readers.    These are things I am thinking about and mulling over- Things I’m playing with, and things I’d love to chat with others about, if only to get second opinions. 1.  How do we build...

Perspective- How do you see it?

DSCF5324.JPG Originally uploaded by wsh1266 In law school, I finally realized that the determination of truth is often more subjective than objective. In the law, each side in a case presents their version or spin on the facts, with supporting documents in the form of...