by Whitney | Jan 11, 2012 | personal
You might expect this to be your typical fanboy post, but actually, it’s about exemplary customer service. We had a 1st generation iPod Nano laying around the house. It had died and been replaced some time ago. Around Thanksgiving, I saw a notice online that...
by Whitney | Jan 3, 2012 | business, community, economics, finance
I was with my trainer this morning, and we were discussing post-holiday things, as is typical the first week in January. And I was struck by the following thought: We got ourselves out of the Great Depression by an expansion of productivity, consumer spending, and...
by Whitney | Dec 23, 2011 | Uncategorized
December is crazier than usual for me. In this rapid movement from chore to responsibility to obligation each day, I worry that I’m forgetting the most important thing- to say Thank You to everyone who has made an impact or difference in my life this year....
by Whitney | Dec 22, 2011 | Uncategorized
There was an article in the LA Times today about a study underway where patients would get unlimited access to doctor’s notes in their files. While I am normally a big fan of transparency, there are certain relationships where the information exchanged is...
by Whitney | Dec 20, 2011 | Uncategorized
Online, it’s amazing how easy it can be to slight someone intentionally or unintentionally, but I think we’re all still getting used to how to navigate these hurt feelings. One of the kid’s books I enjoyed reading to my kids and gave us a piece of...
